Shipping and Delivery Policy

Last Updated: February 2026

Thank you for shopping with SDF Bird Proofing Products Limited. Below you will find everything you need to know about our shipping and delivery process.

Order Processing Time

We aim to process and dispatch all orders within 1–3 working days. Orders are not processed, shipped, or delivered on weekends or public holidays. If there are any delays to your order, we will contact you as soon as possible.

Delivery Options and Charges

We offer standard delivery across the United Kingdom.

Standard Delivery: Estimated 3–5 working days after dispatch — £4.99
Free Standard Delivery: On all orders over £100

Delivery times are estimates and are not guaranteed. We are not liable for delays caused by events outside our reasonable control, including carrier delays, severe weather, or public holidays.

Collection

Collection from our premises is available by prior arrangement only. If you would like to collect your order, please contact us before placing it so we can make the necessary arrangements.

Address: Unit 11, Delph Industrial Estate, Delph Road, Brierley Hill, DY5 2UA
Phone: 07983 772849
Email: info@sdfbirdproofingproducts.co.uk

Order Confirmation and Tracking

Once your order has been dispatched, we will send you a confirmation email. Please note that standard delivery orders may not include tracking information.

Missed or Lost Deliveries

If your order is marked as delivered but you have not received it, please check with your neighbours or local delivery office first. If you are still unable to locate your parcel, contact us and we will do our best to help resolve the matter.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of receipt with photographs where possible. We will work with you to resolve the issue as quickly as we can.

Contact Us

If you have any questions about shipping or your order, please get in touch:

Email: info@sdfbirdproofingproducts.co.uk
Phone: 07983 772849